Support for Alpha, Beta, and Generally Available Features (PREMIUM)

Some GitLab features are released as Alpha or Beta versions which are not fully supported. All other features are considered to be Generally Available (GA).

Alpha Features

Characteristics of alpha features:

• Not ready for production use.
• Unstable and can cause performance and stability issues.
• Configuration and dependencies are likely to change.
• Features and functions may be removed.
• Data loss can occur (be that through bugs or updates).

Support is not provided for Alpha features and issues with them should be opened in the GitLab issue tracker.

Beta Features

Characteristics of beta features:

• Not ready for production use.
• Unstable and can cause performance and stability issues.
• Configuration and dependencies are not likely to change.
• Features and functions are not likely to change.
• Data loss is not likely.

Your Support Contract provides commercially-reasonable effort support for Beta features, with the expectation that issues will require extra time and assistance from development to troubleshoot.

Generally Available (GA)

Generally Available features means that they passed the Production Readiness Review for GitLab.com, and are:

• Ready for production use at any scale.
• Fully documented and supported.